Lowes Professionals- are you sure???

We just purchased new flooring for the house from Lowes. While they claim to have professional installers, we beg to differ. Not only did the installers completely bang up the recently painted walls and baseboards (more than normal wear and tear that we expected) WE had to point out the problems to them to get them to notice. They also managed to tear the weather stripping off the front door, and knock off the corner protector between the living room and kitchen (which resulted in them totally wreaking the paint job on the corner as well).

Could this lack of care and professionalism be a result of having a drink while working? Maybe- because we found a beer can in the just emptied garbage as well (along with an energy drink container that matched another energy drink container found in the house). And while they deny the drinking on the job- I think it is a HUGE coincidence that a beer can ended up in our garbage on the same day they were working on the house (and it isn’t a beer Nick or I would drink, nor have we noticed our neighbors walking down the street with a beer and then choosing our garbage to put it in). They were also kind enough to consider us their ‘mothers’ and leave their lunch/snack wrappers around the house.

In additional, the ONE room we asked them to do on the first day didn’t get done and they did other rooms instead (which meant moving everything we had cleared out of one room back into the room before laying the carpet). I have already made a call to Lowes (who contracts the installers) and we will see how much gets fixed. They claim to have guaranteed satisfaction and they have not achieved that yet.

Our recommendation- stay away from Lowes ‘professional’ installers because in our opinion they are not worth the hassle no matter how inexpensive they are.

On the positive note, the flooring is now in and we can try to get back to normal. Once we get things reorganized we will post pictures (maybe as early as tonight)! We also hope to add a few pictures of Nick attempting to play Wii Fit in the newly remodeled basement.